March 17, 2020
Dear Valued Customers,
After careful consideration, Chestnut Mountain Resort has decided that it is in the best interest of our guests and employees to immediately cease all activities at our Resort, including the rental of hotel rooms. Our current plan is to re-open Friday, April 10th, 2020. We will, of course, follow any State of Illinois or Federal mandates that are issued should the need arise.
If you have a hotel reservation between now and May 8th, 2020, our Reservation department will be contacting you to cancel your reservation and issue you a full refund. We do encourage you to plan ahead and go forward with booking your upcoming stay at our Resort. We will be refunding any deposit that is made on a room with an arrival date prior to May 8th, 2020. We will continue to closely monitor the situation and will adjust as needed. It is our goal to make your vacation planning as stress-free as possible. We appreciate your understanding during this unprecedented time of uncertainty. Please feel free to call us at 1-800-397-1320 with any questions or concerns.
All the Best,